Shipping policy
Shipping Policy
Last updated: March 2026
📦 Shipping Rates
🇺🇸 United States (Excluding Alaska & Hawaii)
Standard Shipping: Calculated at checkout
FREE Shipping: Orders over $79
Estimated delivery: 5-10 business days
🇨🇦 Canada
Standard Shipping: Calculated at checkout
FREE Shipping: Orders over $99
Estimated delivery: 7-14 business days
🏔️ Remote Areas (Alaska, Hawaii & Other Remote Locations)
Shipping Fee: $30 flat rate
Due to additional carrier costs for remote destinations
🌍 International Shipping
We ship to select international destinations. Shipping rates and delivery times vary by location and will be calculated at checkout.
⏱️ Processing Time
Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding holidays).
Please note: Processing times may be longer during peak seasons or promotional periods.
📍 Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. If you have questions about your shipment, please contact us at oocs2023@gmail.com.
📋 Important Notes
- Shipping times are estimates and not guaranteed
- Delivery may be delayed due to weather, holidays, or carrier issues beyond our control
- International orders may be subject to customs fees, duties, or taxes (buyer's responsibility)
- Please ensure your shipping address is correct — we are not responsible for packages sent to incorrect addresses
❓ Shipping Issues
If your package is lost, damaged, or delayed, please contact us at oocs2023@gmail.com and we will work with the carrier to resolve the issue.